EVALUASI KUALITAS LAYANAN PERPUSTAKAAN FEB UNDIP DENGAN METODE LibQUAL+TM

Library quality services evaluation is an important activity for academic libraries. This research is to evaluate service quality library at Economica and Business Faculty of Diponegoro University based on desired and perceived of users with LibQUAL +TM methods. The aims to measurement library servi...

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Bibliographic Details
Main Authors: , Endang Fatmawati, S.S., S.Sos., M.Si., , Dr. Ir. Eko Nugroho, M.Si
Format: Theses and Dissertations NonPeerReviewed
Published: [Yogyakarta] : Universitas Gadjah Mada 2012
Subjects:
ETD
Online Access:https://repository.ugm.ac.id/98087/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=54084
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Institution: Universitas Gadjah Mada