Pengaruh Penerapan Customer Relationship Management Pada Kepuasan Dan Loyalitas Pelanggan PT Teledata Indonesia
CRM is an identification process, acquisition, development, and customer retain and maintenance, in which many companies foresight the benefit occur by doing these activities and has tendencies to ignore and avoid in doing so, over the company�s budget. The purpose of this study is to identify the...
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| Main Authors: | , |
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| Format: | Theses and Dissertations NonPeerReviewed |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2012
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| Subjects: | |
| Online Access: | https://repository.ugm.ac.id/98866/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=54967 |
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| Institution: | Universitas Gadjah Mada |