ANALISIS RENCANA PENERAPAN TOTAL QUALITY MANAGEMENT PADA HUMAN CAPITAL GROUP PT. BANK BRI SYARIAH
The purpose of this study was to determine whether if BRISyariah is implementing TQM in Human Capital BRIS can improve the quality of services to the employees as internal customers. The study was conducted by observing the services provides and conducted interviews with BRIS Management to know the...
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| Main Authors: | , |
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| Format: | Theses and Dissertations NonPeerReviewed |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2012
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| Subjects: | |
| Online Access: | https://repository.ugm.ac.id/99741/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=55897 |
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| Institution: | Universitas Gadjah Mada |