Sentiment Analysis on Users' Satisfaction for Mobile Banking Apps in Malaysia

A service offered by a bank or other financial institution that enables its users to execute financial transactions remotely using a mobile device, such as a smartphone or tablet, is known as mobile banking. The bank provides many mobile banking apps in Malaysia, such as CIMBClicks, Maybank2U, etc....

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Bibliographic Details
Main Authors: Misinem, ., Tri Basuki, Kurniawan, Mohd Zaki, Zakaria, Muhammad Aqil Azfar, Uzailee
Format: Article
Language:English
Published: INTI International University 2022
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Online Access:http://eprints.intimal.edu.my/1665/1/jods2022_11.pdf
http://eprints.intimal.edu.my/1665/
http://ipublishing.intimal.edu.my/jods.html
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Institution: INTI International University
Language: English