A review of benchmarking as a tool for continuous improvement

This paper presents a general review of benchmarking studies in the overall context. It begins with a description of the concepts relating to benchmarking, the history, the stages of development and definitions. It further discusses the concept of benchmarking relating to methodology, classificat...

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Main Authors: Baba Md Deros, Sha’ri Mohd Yusof, Azhari Md Salleh
Format: Article
Published: Penerbit ukm 2005
Online Access:http://journalarticle.ukm.my/1806/
http://www.ukm.my/~ppsmfst/jqma/index.html
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Institution: Universiti Kebangsaan Malaysia
id my-ukm.journal.1806
record_format eprints
spelling my-ukm.journal.18062011-06-14T04:48:46Z http://journalarticle.ukm.my/1806/ A review of benchmarking as a tool for continuous improvement Baba Md Deros, Sha’ri Mohd Yusof , Azhari Md Salleh, This paper presents a general review of benchmarking studies in the overall context. It begins with a description of the concepts relating to benchmarking, the history, the stages of development and definitions. It further discusses the concept of benchmarking relating to methodology, classifications and purposes, issues and problems, benefits, in implementing benchmarking. In addition, it briefly discusses benchmarking relationship with other improvement and change management programs. The paper culminates with a summary on the benchmarking tool Penerbit ukm 2005-07 Article PeerReviewed Baba Md Deros, and Sha’ri Mohd Yusof , and Azhari Md Salleh, (2005) A review of benchmarking as a tool for continuous improvement. Journal of Quality Measurement and Analysis, 1 (1). pp. 75-86. ISSN 1823-5670 http://www.ukm.my/~ppsmfst/jqma/index.html
institution Universiti Kebangsaan Malaysia
building Perpustakaan Tun Sri Lanang Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Kebangsaan Malaysia
content_source UKM Journal Article Repository
url_provider http://journalarticle.ukm.my/
description This paper presents a general review of benchmarking studies in the overall context. It begins with a description of the concepts relating to benchmarking, the history, the stages of development and definitions. It further discusses the concept of benchmarking relating to methodology, classifications and purposes, issues and problems, benefits, in implementing benchmarking. In addition, it briefly discusses benchmarking relationship with other improvement and change management programs. The paper culminates with a summary on the benchmarking tool
format Article
author Baba Md Deros,
Sha’ri Mohd Yusof ,
Azhari Md Salleh,
spellingShingle Baba Md Deros,
Sha’ri Mohd Yusof ,
Azhari Md Salleh,
A review of benchmarking as a tool for continuous improvement
author_facet Baba Md Deros,
Sha’ri Mohd Yusof ,
Azhari Md Salleh,
author_sort Baba Md Deros,
title A review of benchmarking as a tool for continuous improvement
title_short A review of benchmarking as a tool for continuous improvement
title_full A review of benchmarking as a tool for continuous improvement
title_fullStr A review of benchmarking as a tool for continuous improvement
title_full_unstemmed A review of benchmarking as a tool for continuous improvement
title_sort review of benchmarking as a tool for continuous improvement
publisher Penerbit ukm
publishDate 2005
url http://journalarticle.ukm.my/1806/
http://www.ukm.my/~ppsmfst/jqma/index.html
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