A review of benchmarking as a tool for continuous improvement
This paper presents a general review of benchmarking studies in the overall context. It begins with a description of the concepts relating to benchmarking, the history, the stages of development and definitions. It further discusses the concept of benchmarking relating to methodology, classificat...
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my-ukm.journal.18062011-06-14T04:48:46Z http://journalarticle.ukm.my/1806/ A review of benchmarking as a tool for continuous improvement Baba Md Deros, Sha’ri Mohd Yusof , Azhari Md Salleh, This paper presents a general review of benchmarking studies in the overall context. It begins with a description of the concepts relating to benchmarking, the history, the stages of development and definitions. It further discusses the concept of benchmarking relating to methodology, classifications and purposes, issues and problems, benefits, in implementing benchmarking. In addition, it briefly discusses benchmarking relationship with other improvement and change management programs. The paper culminates with a summary on the benchmarking tool Penerbit ukm 2005-07 Article PeerReviewed Baba Md Deros, and Sha’ri Mohd Yusof , and Azhari Md Salleh, (2005) A review of benchmarking as a tool for continuous improvement. Journal of Quality Measurement and Analysis, 1 (1). pp. 75-86. ISSN 1823-5670 http://www.ukm.my/~ppsmfst/jqma/index.html |
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This paper presents a general review of benchmarking studies in the overall context. It begins
with a description of the concepts relating to benchmarking, the history, the stages of
development and definitions. It further discusses the concept of benchmarking relating to
methodology, classifications and purposes, issues and problems, benefits, in implementing
benchmarking. In addition, it briefly discusses benchmarking relationship with other
improvement and change management programs. The paper culminates with a summary on
the benchmarking tool |
format |
Article |
author |
Baba Md Deros, Sha’ri Mohd Yusof , Azhari Md Salleh, |
spellingShingle |
Baba Md Deros, Sha’ri Mohd Yusof , Azhari Md Salleh, A review of benchmarking as a tool for continuous improvement |
author_facet |
Baba Md Deros, Sha’ri Mohd Yusof , Azhari Md Salleh, |
author_sort |
Baba Md Deros, |
title |
A review of benchmarking as a tool for continuous improvement |
title_short |
A review of benchmarking as a tool for continuous improvement |
title_full |
A review of benchmarking as a tool for continuous improvement |
title_fullStr |
A review of benchmarking as a tool for continuous improvement |
title_full_unstemmed |
A review of benchmarking as a tool for continuous improvement |
title_sort |
review of benchmarking as a tool for continuous improvement |
publisher |
Penerbit ukm |
publishDate |
2005 |
url |
http://journalarticle.ukm.my/1806/ http://www.ukm.my/~ppsmfst/jqma/index.html |
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1643735156957118464 |