Perceptions and practices of critical success factors in benchmarking implementation in Malaysian automotive manufacturing companies

This paper presents the results from a survey conducted to measure the Malaysian automotive manufacturing companies’ top management perceptions of importance and practices of critical success factors (CSFs) with respect to benchmarking implementation. The main objective of this paper is to provid...

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Bibliographic Details
Main Authors: Baba Md Deros, Sha’ri Mohd Yusof, Azhari Md Salleh
Format: Article
Published: Penerbit ukm 2006
Online Access:http://journalarticle.ukm.my/1820/
http://www.ukm.my/~ppsmfst/jqma/index.html
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Institution: Universiti Kebangsaan Malaysia