Perception of IEQ factors on workplace satisfaction using kano satisfaction model : a case study of malls in hot-humid climate

• Main Authors: Idowu, Ibiyeye Aminat, Mohd Fakri Zaky Ja’afar, Zalina Shari, Nur Dalilah Dahlan, Shamang, Kasham J.
• Format: Article
• Language: English
• Published: Penerbit Universiti Kebangsaan Malaysia 2021
• Online Access: http://journalarticle.ukm.my/18960/1/29.pdf; http://journalarticle.ukm.my/18960/; https://www.ukm.my/jkukm/volume-334-2021/
• Institution: Universiti Kebangsaan Malaysia

This study reveals retailers’ perception of and their preference to some selected IEQ factors in relation to their workplace. Retailers of two types of malls (mixed-mode ventilated and Air conditioned malls) were studied under the following objectives: 1) To determine the retailers’ perception of so...