Customers Satisfaction and Corporate Image in Government Initiative Influencing Customers Loyalty in Terengganu, Malaysia

Various studies have been conducted to evaluate the relationship between customers satisfaction towards big companies in Malaysia. Nevertheless, the study of customer satisfaction on services provided by the government has not been much. Furthermore, study focusing on Terengganu state administrati...

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Bibliographic Details
Main Authors: Mohd Sadad, Mahmud, Hazimi, Mohd Foziah, Puspa Liza, Ghazali
Format: Article
Language:English
Published: 2018
Subjects:
Online Access:http://eprints.unisza.edu.my/5519/1/FH02-FPP-20-40937.pdf
http://eprints.unisza.edu.my/5519/
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Institution: Universiti Sultan Zainal Abidin
Language: English