Customer Relation Management (CRM) system for Customer Service Management

This is a development-based project for a Customer Relationship Management (CRM) system for Customer Service Management. A CRM system is mainly used in businesses from small to large scale. A CRM system is a part of a module within the Enterprise Resources Planning (ERP) system, whereby it covers mu...

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Bibliographic Details
Main Author: Lian, Shunding
Format: Final Year Project / Dissertation / Thesis
Published: 2023
Subjects:
Online Access:http://eprints.utar.edu.my/5525/1/fyp_CS_2023_LS.pdf
http://eprints.utar.edu.my/5525/
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Institution: Universiti Tunku Abdul Rahman