Factors affecting the consumers’ embracement of manual self-ordering system (order chit) in restaurants
The upsurge of manpower crunch issues has tightened up the service capacity of many full-service restaurants. The introduction of manual self-ordering system (as opposed to electronic menu and computerized ordering system) was the outcome of the manpower shortage among many financially restricted sm...
Saved in:
| Main Author: | |
|---|---|
| Format: | Article |
| Published: |
Routledge
2021
|
| Subjects: | |
| Online Access: | http://eprints.sunway.edu.my/1782/ http://doi.org/10.1080/15378020.2021.1911565 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Institution: | Sunway University |