Customers’ satisfaction: factors affecting online shopping during COVID-19 pandemic / Amirudin Mohd Zani ... [et al.]

Customers’ satisfaction: factors affecting online shopping during COVID-19 pandemic / Amirudin Mohd Zani ... [et al.]

Shopping is now easier and more accessible than ever in today’s hurried and connected society. This study was conducted to find out the factors influencing customer satisfaction in online shopping during COVID-19. Some barriers have contributed to the unwillingness of Malaysians because they worry...

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Bibliographic Details
Main Authors: Mohd Zani, Amirudin, Ngah, Nazlin Emieza, Mohamad, Zuraida, Mohammad, Nurul Izani, Abd Aziz, Najdah, Dato’ Haji Setia, Roszainora
Format: Article
Language:English
Published: Universiti Teknologi MARA, Perlis 2024
Subjects:
Consumer satisfaction
Online Access:https://ir.uitm.edu.my/id/eprint/100899/1/100899.pdf
https://ir.uitm.edu.my/id/eprint/100899/
https://myjms.mohe.gov.my/index.php/intelek/index
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Institution: Universiti Teknologi Mara
Language: English

Internet

https://ir.uitm.edu.my/id/eprint/100899/1/100899.pdf
https://ir.uitm.edu.my/id/eprint/100899/
https://myjms.mohe.gov.my/index.php/intelek/index

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