Customers’ satisfaction: factors affecting online shopping during COVID-19 pandemic / Amirudin Mohd Zani ... [et al.]
Shopping is now easier and more accessible than ever in today’s hurried and connected society. This study was conducted to find out the factors influencing customer satisfaction in online shopping during COVID-19. Some barriers have contributed to the unwillingness of Malaysians because they worry...
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| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universiti Teknologi MARA, Perlis
2024
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/100899/1/100899.pdf https://ir.uitm.edu.my/id/eprint/100899/ https://myjms.mohe.gov.my/index.php/intelek/index |
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| Institution: | Universiti Teknologi Mara |
| Language: | English |