Service attributes, customer satisfaction and return usage: A case of Uber Malaysia / Muhamad Zulhelmi Abdullah ...[et al.]

Service attributes, customer satisfaction and return usage: A case of Uber Malaysia / Muhamad Zulhelmi Abdullah ...[et al.]

The transportation industry is one of the largest sectors in the global economy, and it changes in-tandem rapidly with the innovations of technology. Uber is one of the latest technology advancements in the transportation industry. The primary purpose of this study is to measure customer satisfactio...

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Bibliographic Details
Main Authors: Abdullah Suhami, Muhamad Zulhelmi, Abdul Talib, Salim, Bachok, Sabaianah, Mohd Saleh, Maria
Format: Article
Language:English
Published: Universiti Teknologi MARA Selangor 2018
Subjects:
Transportation (General works). Communication and traffic
Urban transportation
Online Access:http://ir.uitm.edu.my/id/eprint/29261/1/AJ_MUHAMAD%20ZULHELMI%20ABDULLAH%20SUHAIMI%20JTHCA%20B%2018.pdf
http://ir.uitm.edu.my/id/eprint/29261/
https://www.jthca.org/
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Institution: Universiti Teknologi Mara
Language: English

Internet

http://ir.uitm.edu.my/id/eprint/29261/1/AJ_MUHAMAD%20ZULHELMI%20ABDULLAH%20SUHAIMI%20JTHCA%20B%2018.pdf
http://ir.uitm.edu.my/id/eprint/29261/
https://www.jthca.org/

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