A study on the performance measurement of the service employee in banking industries: securities services of Scope International (M) Sdn Bhd / Tengku Ahmad Faris Tengku Ismail
The study highlights the measurement of employee’s performance in the banking sector such as Scope International (M) Sdn Bhd in ensuring the quality and efficiency of the employees in order to convince the customer about the capability of the bank to provide services as their promise. The scope of t...
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| Main Author: | |
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| Format: | Student Project |
| Language: | English |
| Published: |
2010
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| Subjects: | |
| Online Access: | http://ir.uitm.edu.my/id/eprint/31639/1/31639.pdf http://ir.uitm.edu.my/id/eprint/31639/ |
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| Institution: | Universiti Teknologi Mara |
| Language: | English |