A study on the students' perception of administrative service quality: a case of UiTM Kedah and Perlis / Jamaludin Akbar...[et al.]

This study sets out to look at the issues concerning service quality of administrative staff in UiTM Kedah and Perlis from student perspective The issues being looked into cover to what extent are the UiTM Kedah and Perlis meeting the expectations of their diploma student , whether any discrepanc...

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Bibliographic Details
Main Authors: Akbar, Jamaludin, Khamis, Muhammad Sazri, Mansor, Kamarul Ariffin
Format: Research Reports
Language:English
Published: 2006
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/35036/1/35036.pdf
http://ir.uitm.edu.my/id/eprint/35036/
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Institution: Universiti Teknologi Mara
Language: English

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