Critical success factors of service quality in higher education: A case study of Technology College Sarawak (TCS) / Aida Junina Dol @ Don ... [et al.]
The purpose of this research is mainly intended to identify critical success factors of service quality in Higher Education Industry particularly in Technology College Sarawak. Firstly, this research specifically aims to determine critical success factors of service quality and the relative import...
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| Main Authors: | , , |
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| Format: | Student Project |
| Language: | English |
| Published: |
2013
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| Subjects: | |
| Online Access: | http://ir.uitm.edu.my/id/eprint/47184/1/47184.pdf http://ir.uitm.edu.my/id/eprint/47184/ |
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| Institution: | Universiti Teknologi Mara |
| Language: | English |