Exploring the customer's expectation towards shuttle service by KTMB / Noraini Ismail
This study will focus on customer's expectation towards shuttle service of KTMB. KTMB main target are those Malaysian working in Singapore. So, this will bring benefits to the consumers itself. The customers will not have to face the city's notorious traffic congestion. Therefore, the cons...
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Main Author: | |
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Format: | Student Project |
Language: | English |
Published: |
2004
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Subjects: | |
Online Access: | http://ir.uitm.edu.my/id/eprint/48256/1/48256.pdf http://ir.uitm.edu.my/id/eprint/48256/ |
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Institution: | Universiti Teknologi Mara |
Language: | English |