Exploring the customer's expectation towards shuttle service by KTMB / Noraini Ismail

This study will focus on customer's expectation towards shuttle service of KTMB. KTMB main target are those Malaysian working in Singapore. So, this will bring benefits to the consumers itself. The customers will not have to face the city's notorious traffic congestion. Therefore, the cons...

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Bibliographic Details
Main Author: Ismail, Noraini
Format: Student Project
Language:English
Published: 2004
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/48256/1/48256.pdf
http://ir.uitm.edu.my/id/eprint/48256/
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Institution: Universiti Teknologi Mara
Language: English