Educational service quality and student satisfaction at public higher educational institutions in Malaysia : an expectation-perception importance analysis / Abdul Raheem Mohamad Yusof

Educational service quality and student satisfaction at public higher educational institutions in Malaysia : an expectation-perception importance analysis / Abdul Raheem Mohamad Yusof

This dissertation examines Educational Service Quality and Student Satisfaction at Public Higher Educational Institutions (PHEI5) in Malaysia. In the quest to be a centre of academic excellence, the government of Malaysia is very concern about the quality of higher educational institutions in Malays...

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Bibliographic Details
Main Author: Mohamad Yusof, Abdul Raheem
Format: Thesis
Language:English
Published: 2008
Subjects:
Management. Industrial Management
Malaysia
Educational evaluation
Online Access:http://ir.uitm.edu.my/id/eprint/4826/1/TP_ABDUL%20RAHEEM%20MOHAMAD%20YUSOF%20BM%2008_5%201.pdf
http://ir.uitm.edu.my/id/eprint/4826/
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Institution: Universiti Teknologi Mara
Language: English

Internet

http://ir.uitm.edu.my/id/eprint/4826/1/TP_ABDUL%20RAHEEM%20MOHAMAD%20YUSOF%20BM%2008_5%201.pdf
http://ir.uitm.edu.my/id/eprint/4826/

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