The effectiveness of information technology infrastructure in the logistics services industry: an exploratory case study of Ipoh cargo terminal / Megat Nu'man Megat Harun and Muhammad Nasir Mokhtar
The objectives of this study are to explore on how information technology (IT) has improved the organization's performance, customer loyalty and service efficiency, especially to Ipoh Cargo Terminal (ICT). The complexities of seaport activities and other support services means that ICT, as an i...
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| Main Authors: | , |
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| Format: | Student Project |
| Language: | English |
| Published: |
2007
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| Online Access: | https://ir.uitm.edu.my/id/eprint/72485/1/72485.pdf https://ir.uitm.edu.my/id/eprint/72485/ |
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| Institution: | Universiti Teknologi Mara |
| Language: | English |