Students' satisfaction level towards service delivery of Academic Affairs Department, UiTM Sarawak / Nurul Huda

• Main Authors: Huda, Nurul, Jam, Sang
• Format: Student Project
• Language: English
• Published: 2014
• Subjects: H Social Sciences (General); Consumer satisfaction; Customer services. Customer relations; Research
• Online Access: https://ir.uitm.edu.my/id/eprint/73783/1/73783.pdf; https://ir.uitm.edu.my/id/eprint/73783/
• Institution: Universiti Teknologi Mara

Today, service quality is very important to the service provider and the service consumer. They are for the enjoyment of competitive advantages of organizations which shows increasing attention to the quality issue. Service quality is a stable criterion that indicates how the presented services corr...