Measuring service quality: a case study on Medical Record Unit, Sibu Hospital / Daisy Harry
The growth ofthe service sector has called for greater attention to the importance of research to examine consumers' perceptions of service providers. A country like Malaysia, where service sector has contributed significantly to the economic performance and it has, in addition, the determinant...
Saved in:
| Main Author: | |
|---|---|
| Format: | Student Project |
| Language: | English |
| Published: |
2004
|
| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/75049/1/75049.pdf https://ir.uitm.edu.my/id/eprint/75049/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Institution: | Universiti Teknologi Mara |
| Language: | English |