Measuring service quality: a case study on Medical Record Unit, Sibu Hospital / Daisy Harry
The growth ofthe service sector has called for greater attention to the importance of research to examine consumers' perceptions of service providers. A country like Malaysia, where service sector has contributed significantly to the economic performance and it has, in addition, the determinant...
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| Main Author: | |
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| Format: | Student Project |
| Language: | English |
| Published: |
2004
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/75049/1/75049.pdf https://ir.uitm.edu.my/id/eprint/75049/ |
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| Institution: | Universiti Teknologi Mara |
| Language: | English |
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