The relationship between job burnout and turnover intention in Samarahan District Council / Ahmad Fuad Musa and Phyllis Awing Thompson

• Main Authors: Musa, Ahmad Fuad, Thompson, Phyllis Awing
• Format: Student Project
• Language: English
• Published: 2014
• Subjects: Job stress. Stress management; Turnover of employees. Labor turnover
• Online Access: https://ir.uitm.edu.my/id/eprint/92611/1/92611.pdf; https://ir.uitm.edu.my/id/eprint/92611/
• Institution: Universiti Teknologi Mara

Burnout is a psychological syndrome that is characterized by a negative emotional reaction to one’s job as a consequence of extended exposure to a stressful work environment which consists of three processes, which are, emotional exhaustion, depersonalization and reduced personal accomplishment. Whereas, turnover intention is defined as an employee’s intention to voluntarily change jobs or companies.One of the most important challenges facing organizations is the increasing levels of job burnout among their employees. In the meantime, it poses the question as what the relationship between this factor and turnover intention is. The aim of this study was to investigate the relationship between burnout and turnover intention in Samarahan District Council. Questionnaires distributed to a simple random sample of 77 employees. It shows that most of the employees suffered reduce sense of accomplishment. Moreover, there is a positive relationship between job burnout and turnover intention among the employee in Samarahan District Council. However, the percentage of the employee to leave the job is not critical. This is maybe because working with the government always gives much benefit than working with the private sector in term of job security and have more benefits. Although the employee may feel burnout, the intention to leave the organization is still low and not too severe.