A paradigm for developing tqm-role stressors model and index
TQM practices have been increasingly implemented in both manufacturing and service organizations, yet research has neglected the study of role stressors induce from the implementation of TQM practices. Drawing from the extant TQM and role stressors literature, this paper examines the relationship be...
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2009
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my.um.eprints.110332014-12-17T01:54:08Z http://eprints.um.edu.my/11033/ A paradigm for developing tqm-role stressors model and index Teh, P.L. Yong, C.C. Arumugam, V. TA Engineering (General). Civil engineering (General) TQM practices have been increasingly implemented in both manufacturing and service organizations, yet research has neglected the study of role stressors induce from the implementation of TQM practices. Drawing from the extant TQM and role stressors literature, this paper examines the relationship between TQM and role stressors by addressing three critical gaps: (1) conceptualizing the multidimensionality of TQM practices as a preventive approach to role stressors; (2) formulating TQM-Role Stressors index for the use of industrial benchmarking; and (3) constructing a model for assessing the nonlinear influences of TQM on role stressors. This study concludes with a discussion of potential practical applications of the TQM-Role Stressors index and model for longitudinal study aimed at deepening our understanding of the role of TQM practices in reducing undesirable role stressors experienced by employees. 2009-12 Conference or Workshop Item PeerReviewed application/pdf en http://eprints.um.edu.my/11033/1/A_Paradigm_for_Developing_TQM-Role.pdf Teh, P.L. and Yong, C.C. and Arumugam, V. (2009) A paradigm for developing tqm-role stressors model and index. In: IEEE International Conference on Industrial Engineering and Engineering Management, 8-11 Dec 2009, Hong Kong. |
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TA Engineering (General). Civil engineering (General) Teh, P.L. Yong, C.C. Arumugam, V. A paradigm for developing tqm-role stressors model and index |
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TQM practices have been increasingly implemented in both manufacturing and service organizations, yet research has neglected the study of role stressors induce from the implementation of TQM practices. Drawing from the extant TQM and role stressors literature, this paper examines the relationship between TQM and role stressors by addressing three critical gaps: (1) conceptualizing the multidimensionality of TQM practices as a preventive approach to role stressors; (2) formulating TQM-Role Stressors index for the use of industrial benchmarking; and (3) constructing a model for assessing the nonlinear influences of TQM on role stressors. This study concludes with a discussion of potential practical applications of the TQM-Role Stressors index and model for longitudinal study aimed at deepening our understanding of the role of TQM practices in reducing undesirable role stressors experienced by employees. |
format |
Conference or Workshop Item |
author |
Teh, P.L. Yong, C.C. Arumugam, V. |
author_facet |
Teh, P.L. Yong, C.C. Arumugam, V. |
author_sort |
Teh, P.L. |
title |
A paradigm for developing tqm-role stressors model and index |
title_short |
A paradigm for developing tqm-role stressors model and index |
title_full |
A paradigm for developing tqm-role stressors model and index |
title_fullStr |
A paradigm for developing tqm-role stressors model and index |
title_full_unstemmed |
A paradigm for developing tqm-role stressors model and index |
title_sort |
paradigm for developing tqm-role stressors model and index |
publishDate |
2009 |
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http://eprints.um.edu.my/11033/1/A_Paradigm_for_Developing_TQM-Role.pdf http://eprints.um.edu.my/11033/ |
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