Adaptive reuse of historical buildings: Service quality measurement of Kuala Lumpur museums
Purpose: The purpose of this paper is to focus on the impacts that the adaptive reuse of historical building has on museum service quality by analysing the visitors’ expectations and perceptions through the HISTOQUAL model. It looks deeper into investigating the enhancement of adaptive reuse approac...
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| Main Authors: | , , , |
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| Format: | Article |
| Published: |
Emerald
2019
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| Subjects: | |
| Online Access: | http://eprints.um.edu.my/16728/ https://doi.org/10.1108/IJBPA-04-2018-0029 |
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| Institution: | Universiti Malaya |