A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer

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Main Author:	K. S. Gopala Iyer, Subramaniam
Format:	Thesis
Published:	1998
Subjects:	HD Industries. Land use. Labor
Online Access:	http://studentsrepo.um.edu.my/2297/1/PENDAHULUAN.pdf http://studentsrepo.um.edu.my/2297/2/ABSTRAK.pdf http://studentsrepo.um.edu.my/2297/3/KANDUNGAN.pdf http://studentsrepo.um.edu.my/2297/4/BAB_1.pdf http://studentsrepo.um.edu.my/2297/5/BAB_2.pdf http://studentsrepo.um.edu.my/2297/6/BAB_3.pdf http://studentsrepo.um.edu.my/2297/7/BAB_4.pdf http://studentsrepo.um.edu.my/2297/8/BAB_5.pdf http://studentsrepo.um.edu.my/2297/9/BIBLIOGRAFI.pdf http://studentsrepo.um.edu.my/2297/10/LAMPIRAN.pdf http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01UTAMA/0/5?searchdata1="A TQM approach on the measurement of customer satisfaction for users of cellular telephones"{245} http://studentsrepo.um.edu.my/2297/
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Institution:	Universiti Malaya

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spelling	my.um.stud.22972014-10-12T03:55:14Z A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer K. S. Gopala Iyer, Subramaniam HD Industries. Land use. Labor 1998 Thesis NonPeerReviewed application/pdf http://studentsrepo.um.edu.my/2297/1/PENDAHULUAN.pdf application/pdf http://studentsrepo.um.edu.my/2297/2/ABSTRAK.pdf application/pdf http://studentsrepo.um.edu.my/2297/3/KANDUNGAN.pdf application/pdf http://studentsrepo.um.edu.my/2297/4/BAB_1.pdf application/pdf http://studentsrepo.um.edu.my/2297/5/BAB_2.pdf application/pdf http://studentsrepo.um.edu.my/2297/6/BAB_3.pdf application/pdf http://studentsrepo.um.edu.my/2297/7/BAB_4.pdf application/pdf http://studentsrepo.um.edu.my/2297/8/BAB_5.pdf application/pdf http://studentsrepo.um.edu.my/2297/9/BIBLIOGRAFI.pdf application/pdf http://studentsrepo.um.edu.my/2297/10/LAMPIRAN.pdf http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01UTAMA/0/5?searchdata1="A TQM approach on the measurement of customer satisfaction for users of cellular telephones"{245} K. S. Gopala Iyer, Subramaniam (1998) A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer. Masters thesis, Universiti Malaya. http://studentsrepo.um.edu.my/2297/
institution	Universiti Malaya
building	UM Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Malaya
content_source	UM Student Repository
url_provider	http://studentsrepo.um.edu.my/
topic	HD Industries. Land use. Labor
spellingShingle	HD Industries. Land use. Labor K. S. Gopala Iyer, Subramaniam A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer
format	Thesis
author	K. S. Gopala Iyer, Subramaniam
author_facet	K. S. Gopala Iyer, Subramaniam
author_sort	K. S. Gopala Iyer, Subramaniam
title	A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer
title_short	A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer
title_full	A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer
title_fullStr	A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer
title_full_unstemmed	A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer
title_sort	tqm approach on the measurement of customer satisfaction for users of cellular telephones / subramaniam a/l k.s. gopala iyer
publishDate	1998
url	http://studentsrepo.um.edu.my/2297/1/PENDAHULUAN.pdf http://studentsrepo.um.edu.my/2297/2/ABSTRAK.pdf http://studentsrepo.um.edu.my/2297/3/KANDUNGAN.pdf http://studentsrepo.um.edu.my/2297/4/BAB_1.pdf http://studentsrepo.um.edu.my/2297/5/BAB_2.pdf http://studentsrepo.um.edu.my/2297/6/BAB_3.pdf http://studentsrepo.um.edu.my/2297/7/BAB_4.pdf http://studentsrepo.um.edu.my/2297/8/BAB_5.pdf http://studentsrepo.um.edu.my/2297/9/BIBLIOGRAFI.pdf http://studentsrepo.um.edu.my/2297/10/LAMPIRAN.pdf http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01UTAMA/0/5?searchdata1="A TQM approach on the measurement of customer satisfaction for users of cellular telephones"{245} http://studentsrepo.um.edu.my/2297/
_version_	1738505439076679680

A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer

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