Kepuasan pelanggan terhadap kualiti perkhidmatan perbankan Islam: Kajian ke atas pelanggan bank-bank Islam di Kuching, Sarawak / Anitha Rosland

Islamic banking institutions in Malaysia has developed rapidly and globally. Therefore, a competition exists among Islamic banks and conventional banking institutions in offering products and services to the customers. Customer nowadays are very wise to assess and compares the services offered an...

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Bibliographic Details
Main Author: Anitha, Rosland
Format: Thesis
Published: 2016
Subjects:
Online Access:http://studentsrepo.um.edu.my/7053/4/anitha.pdf
http://studentsrepo.um.edu.my/7053/
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Institution: Universiti Malaya