Kepuasan pelanggan terhadap kualiti perkhidmatan perbankan Islam: Kajian ke atas pelanggan bank-bank Islam di Kuching, Sarawak / Anitha Rosland
Islamic banking institutions in Malaysia has developed rapidly and globally. Therefore, a competition exists among Islamic banks and conventional banking institutions in offering products and services to the customers. Customer nowadays are very wise to assess and compares the services offered an...
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| Format: | Thesis |
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2016
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| Online Access: | http://studentsrepo.um.edu.my/7053/4/anitha.pdf http://studentsrepo.um.edu.my/7053/ |
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| Institution: | Universiti Malaya |
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