Factors that influence customer satisfaction in 3-star hotels in kelantan

A large range of service-related industries recognise as the "hospitality industry" includes housing, food and beverage services, event organizing, theme parks, travel agencies, tourism, hotels, restaurants, and bars. In the context of hospitality terms, accommodation is a building or plac...

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Bibliographic Details
Main Authors: Kasturi A/P Ragunathan, Lee Sook Yee, Melissa Anak Henry, Mohamad Asri Zulkifli Amin
Format: Undergraduate Final Project Report
Language:English
Published: 2022
Online Access:http://discol.umk.edu.my/id/eprint/14004/1/H4.pdf
http://discol.umk.edu.my/id/eprint/14004/
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Institution: Universiti Malaysia Kelantan
Language: English

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