Measuring the effectiveness of road transportation logistics performance in east Malaysia: A conceptual model

The successful of any tasks or jobs entrusted to logistics service providers is measured by performance. A good performance means the logistics service providers succeed in fulfilling customers’ requirements and perceptions. Among customers’ requirements are delivery of goods on-time, reasonable cos...

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Bibliographic Details
Main Authors: Nur Fadiah Mohd Zawawi, Sazali Abd Wahab, Abu Sofian Yaacob, Naresh Kumar Samy, Syed Ali Fazal
Format: Non-Indexed Article
Published: Canadian Center of Science and Education 2016
Online Access:http://discol.umk.edu.my/id/eprint/8453/
http://www.ccsenet.org/journal/index.php/ijbm/article/view/52942
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Institution: Universiti Malaysia Kelantan