Measuring the effectiveness of road transportation logistics performance in east Malaysia: A conceptual model
The successful of any tasks or jobs entrusted to logistics service providers is measured by performance. A good performance means the logistics service providers succeed in fulfilling customers’ requirements and perceptions. Among customers’ requirements are delivery of goods on-time, reasonable cos...
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| Main Authors: | , , , , |
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| Format: | Non-Indexed Article |
| Published: |
Canadian Center of Science and Education
2016
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| Online Access: | http://discol.umk.edu.my/id/eprint/8453/ http://www.ccsenet.org/journal/index.php/ijbm/article/view/52942 |
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| Institution: | Universiti Malaysia Kelantan |
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