Factors affecting hotel visitors' usage of guest empowerment technology (GET)

The aim of this study is to determine the factors affecting the usage of Guest Empowerment Technologies (GET) in hotels among hotel visitors in Labuan, Malaysia. The research used multiple regression for data analysis across a sample of 225 respondents who stayed in hotel at least once in a year. Th...

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Bibliographic Details
Main Authors: Lai, Hang Kwan, Siew, Jing Chia, Rickson Khor, Teck, Hou Wong, Yuan, Xu Lin, Chen, Xi Zhao
Format: Book Chapter
Language:English
Published: IGI Global 2016
Online Access:https://eprints.ums.edu.my/id/eprint/20134/1/Factors%20affecting%20hotel%20visitors.pdf
https://eprints.ums.edu.my/id/eprint/20134/
https://doi.org/10.4018/978-1-5225-0746-8.ch009
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Institution: Universiti Malaysia Sabah
Language: English