Food Sensory Factors and Restaurant Images on Customer Satisfaction: A Comparison of Franchise and Local Fast-Food Restaurant

Food Sensory Factors and Restaurant Images on Customer Satisfaction: A Comparison of Franchise and Local Fast-Food Restaurant

This study was conducted to investigate the effect of food sensory and restaurant image on customer satisfaction between the international and local franchise fast-food restaurants. Also, to identify the relationship of food sensory and restaurant image towards customer satisfaction. 420 completed s...

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Bibliographic Details
Main Authors: Ahmad Riduan Bahauddin, Ling, Sing Wei, Sylvester Mantihal
Format: Article
Language:English
English
Published: ASIAN SCHOLARS NETWORK 2020
Subjects:
HF Commerce
TX341-641 Nutrition. Foods and food supply
Online Access:https://eprints.ums.edu.my/id/eprint/26810/1/Food%20Sensory%20Factors%20and%20Restaurant%20Images%20on%20Customer%20Satisfaction%2C%20A%20Comparison%20of%20Franchise%20and%20Local%20Fast-Food%20Restaurant.pdf
https://eprints.ums.edu.my/id/eprint/26810/2/Food%20Sensory%20Factors%20and%20Restaurant%20Images%20on%20Customer%20Satisfaction%2C%20A%20Comparison%20of%20Franchise%20and%20Local%20Fast-Food%20Restaurant.pdf
https://eprints.ums.edu.my/id/eprint/26810/
http://myjms.mohe.gov.my/index.php/aje/article/view/11621
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Institution: Universiti Malaysia Sabah
Language: English
English

Internet

https://eprints.ums.edu.my/id/eprint/26810/1/Food%20Sensory%20Factors%20and%20Restaurant%20Images%20on%20Customer%20Satisfaction%2C%20A%20Comparison%20of%20Franchise%20and%20Local%20Fast-Food%20Restaurant.pdf
https://eprints.ums.edu.my/id/eprint/26810/2/Food%20Sensory%20Factors%20and%20Restaurant%20Images%20on%20Customer%20Satisfaction%2C%20A%20Comparison%20of%20Franchise%20and%20Local%20Fast-Food%20Restaurant.pdf
https://eprints.ums.edu.my/id/eprint/26810/
http://myjms.mohe.gov.my/index.php/aje/article/view/11621

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