Factors influencing user satisfaction on the e-filing tax return in Malaysia: a conceptual framework
The Inland Revenue Board (IRB) started the e-government programme, which includes Electronic Tax Filing (ETF), at the beginning of 2006 to solve issues with the manual filing method. The government of Malaysia strives to ensure a transparent and accurate execution of the law, which encourages intent...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English English |
| Published: |
Labuan Faculty of International Finance, Universiti Malaysia Sabah
2023
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| Subjects: | |
| Online Access: | https://eprints.ums.edu.my/id/eprint/41037/1/ABSTRACT.pdf https://eprints.ums.edu.my/id/eprint/41037/2/FULL%20TEXT.pdf https://eprints.ums.edu.my/id/eprint/41037/ |
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| Institution: | Universiti Malaysia Sabah |
| Language: | English English |