A consumer perspective of service quality in the airline industry

A consumer perspective of service quality in the airline industry

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Bibliographic Details
Main Authors: Muhammad Muazzem, Hossain, Ouedraogo, Noufou, Rezania, Davar
Other Authors: HossainM4@macewan.ca
Format: Article
Language:English
Published: School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis (UniMAP) 2015
Subjects:
Service quality
Airline quality
Latent semantic analysis
Free text analysis
Airline industry
Online Access:http://dspace.unimap.edu.my:80/xmlui/handle/123456789/38589
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Institution: Universiti Malaysia Perlis
Language: English

Internet

http://dspace.unimap.edu.my:80/xmlui/handle/123456789/38589

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