The influence of service quality on customer satisfaction towards Internet Service Providers among Malaysian

The influence of service quality on customer satisfaction towards Internet Service Providers among Malaysian

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Bibliographic Details
Main Authors: Zahayu, Md Yusof, Krudharshaini, Nagapan, Sofia, Amir, Nazifa, Nasir, Wan Muhammad Zulhafizsyam
Other Authors: zahayu@uum.edu.my
Format: Article
Language:English
Published: School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis (UniMAP) 2022
Subjects:
Telecommunication
Structural equation modelling
Customer satisfaction
Service quality
Loyalty
Internet Service Providers (ISP)
Online Access:http://dspace.unimap.edu.my:80/xmlui/handle/123456789/75334
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Institution: Universiti Malaysia Perlis
Language: English

Internet

http://dspace.unimap.edu.my:80/xmlui/handle/123456789/75334

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