Discourse features of vendor-customer interaction in a transactional setting in Sibu

• Main Author: Lau, Kimberley Yih Long
• Format: Thesis
• Language: English
• Published: Universiti Malaysia Sarawak (UNIMAS) 2012
• Subjects: HM Sociology; P Philology. Linguistics
• Online Access: http://ir.unimas.my/id/eprint/14397/4/Kimberley%20ft.pdf; http://ir.unimas.my/id/eprint/14397/
• Institution: Universiti Malaysia Sarawak

The study examined the discourse features of vendor-customer interaction in a transactional setting in Malaysia. The study focused on the schematic structures of transactions in the retail encounter and the languages used for various stages of the encounter. A total of 100 naturally-occurring intera...