Assessing the user experience of airlines websites in Malaysia based on customer centered design
The explosion of the World Wide Web has significantly transformed the airline industry. Hence the online ticketing has become a famous and convenient way. As a result, the demand towards this system has tremendously increased. This system supports to reduce the service cost hence presents the possib...
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| Main Authors: | , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
Universiti Malaysia Sarawak, (UNIMAS)
2005
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| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/1193/1/66_iiwas2005%2B-%2Biris.pdf http://ir.unimas.my/id/eprint/1193/ |
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| Institution: | Universiti Malaysia Sarawak |
| Language: | English |