The Experiences Of Employees In Managing Their Readiness Towards Changes In Banking Sector In Sarawak
This study was conducted to examine the experiences of customer service employees in managing their readiness towards changes in banking sector in Sarawak. Qualitative research was used in this study in order to gain a better understanding of the experiences of employees. This study used a sampling...
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| Format: | Final Year Project Report |
| Language: | English |
| Published: |
Universiti Malaysia Sarawak (UNIMAS)
2020
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| Online Access: | http://ir.unimas.my/id/eprint/32304/1/Siti%20Salimah%20ft.pdf http://ir.unimas.my/id/eprint/32304/ |
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| Institution: | Universiti Malaysia Sarawak |
| Language: | English |