Relationship building : Hair beauty salons and their customers
The aim of this research was to investigate how service providers (Hair Beauty Salons) turn walk-in customers into loyal consumers and if service providers’ age influences their approaches in enhancing relationship with their consumers. Data was gathered through in-depth interview with thirty (30)...
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Universiti Malaysia Sarawak, (UNIMAS)
2012
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Online Access: | http://ir.unimas.my/id/eprint/3232/1/Relationship%2Bbuilding%2Bhair%2Bbeauty%2B%2528abstract%2529%20%281%29.pdf http://ir.unimas.my/id/eprint/3232/ |
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my.unimas.ir.32322020-09-02T02:32:48Z http://ir.unimas.my/id/eprint/3232/ Relationship building : Hair beauty salons and their customers Tudin , Rabaah Tambabaki , Ellen HB Economic Theory HM Sociology The aim of this research was to investigate how service providers (Hair Beauty Salons) turn walk-in customers into loyal consumers and if service providers’ age influences their approaches in enhancing relationship with their consumers. Data was gathered through in-depth interview with thirty (30) salon owners or their representatives in Kuching City, Sarawak. Universiti Malaysia Sarawak, (UNIMAS) 2012 Working Paper NonPeerReviewed text en http://ir.unimas.my/id/eprint/3232/1/Relationship%2Bbuilding%2Bhair%2Bbeauty%2B%2528abstract%2529%20%281%29.pdf Tudin , Rabaah and Tambabaki , Ellen (2012) Relationship building : Hair beauty salons and their customers. [Working Paper] |
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HB Economic Theory HM Sociology Tudin , Rabaah Tambabaki , Ellen Relationship building : Hair beauty salons and their customers |
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The aim of this research was to investigate how service providers (Hair Beauty Salons) turn walk-in
customers into loyal consumers and if service providers’ age influences their approaches in enhancing
relationship with their consumers. Data was gathered through in-depth interview with thirty (30) salon
owners or their representatives in Kuching City, Sarawak. |
format |
Working Paper |
author |
Tudin , Rabaah Tambabaki , Ellen |
author_facet |
Tudin , Rabaah Tambabaki , Ellen |
author_sort |
Tudin , Rabaah |
title |
Relationship building : Hair beauty salons and their customers |
title_short |
Relationship building : Hair beauty salons and their customers |
title_full |
Relationship building : Hair beauty salons and their customers |
title_fullStr |
Relationship building : Hair beauty salons and their customers |
title_full_unstemmed |
Relationship building : Hair beauty salons and their customers |
title_sort |
relationship building : hair beauty salons and their customers |
publisher |
Universiti Malaysia Sarawak, (UNIMAS) |
publishDate |
2012 |
url |
http://ir.unimas.my/id/eprint/3232/1/Relationship%2Bbuilding%2Bhair%2Bbeauty%2B%2528abstract%2529%20%281%29.pdf http://ir.unimas.my/id/eprint/3232/ |
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