Developing student satisfaction perception model for public and private universities in Malaysia
The objective of this research is to propose a tested and validated model based on a variety of customer satisfaction perceptions measures in Malaysia, in both private and public university settings. A convenient sample of 1,200 business students drawn from three public and three private universitie...
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| Main Authors: | , , |
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| Other Authors: | |
| Format: | Article |
| Published: |
Inderscience Publishers
2023
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| Institution: | Universiti Tenaga Nasional |