Service quality measure and customer satisfaction towards prepaid meter in facilities management at Malaysia
Prepaid meters have being wide adopted by utilities in numerous countries. The research disclosed that consistent service quality is the most efficient way to maintain customer satisfaction, which reduces the price of attracting different clients and increases revenues and market share. The aim of t...
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| Main Authors: | , |
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| Format: | Article |
| Published: |
Science and Engineering Research Support Society
2023
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| Institution: | Universiti Tenaga Nasional |