Developing and Validating an Instrument to Measure the Trust Effect Towards Instagram Sellers

Electrical engineering; Mathematical techniques; Commerce platforms; Instagram; Purchase intention; Reliable measurement; Research models; Social commerces; Statistical techniques; Trust; Commerce

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Bibliographic Details
Main Authors: Din S.M., Ramli R., Bakar A.A.
Other Authors: 57207772869
Format: Conference Paper
Published: Springer 2023
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Institution: Universiti Tenaga Nasional
id my.uniten.dspace-25795
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spelling my.uniten.dspace-257952023-05-29T16:14:24Z Developing and Validating an Instrument to Measure the Trust Effect Towards Instagram Sellers Din S.M. Ramli R. Bakar A.A. 57207772869 57191413657 35178991300 Electrical engineering; Mathematical techniques; Commerce platforms; Instagram; Purchase intention; Reliable measurement; Research models; Social commerces; Statistical techniques; Trust; Commerce Social commerce (s-commerce) has gained its popularity among users of social media sites as an online shopping platform including Instagram. Since its introduction in 2010, Instagram has become a chosen S-Commerce platform due to its easy to use features, its image attractiveness and its non-distracting interface. However, trust remains as the main issue in Instagram since Instagram involves mostly Consumer-to-Consumer (C2C) and transactions are made through private accounts. This study proposes an instrument to evaluate the trustworthiness of Instagram sellers and validates the items using statistical techniques. A questionnaire was designed and distributed as the instrument. Data was collected and analysed using SPSS to test on the item�s reliability. 41 responses were collected for the pilot study, and the finding shows that the instrument is a valid and reliable measurement for the research model development. � 2020, Springer Nature Singapore Pte Ltd. Final 2023-05-29T08:14:23Z 2023-05-29T08:14:23Z 2020 Conference Paper 10.1007/978-981-15-1289-6_26 2-s2.0-85077494701 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85077494701&doi=10.1007%2f978-981-15-1289-6_26&partnerID=40&md5=0a31b7010245260622cdd1584e241a8a https://irepository.uniten.edu.my/handle/123456789/25795 619 281 289 Springer Scopus
institution Universiti Tenaga Nasional
building UNITEN Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
url_provider http://dspace.uniten.edu.my/
description Electrical engineering; Mathematical techniques; Commerce platforms; Instagram; Purchase intention; Reliable measurement; Research models; Social commerces; Statistical techniques; Trust; Commerce
author2 57207772869
author_facet 57207772869
Din S.M.
Ramli R.
Bakar A.A.
format Conference Paper
author Din S.M.
Ramli R.
Bakar A.A.
spellingShingle Din S.M.
Ramli R.
Bakar A.A.
Developing and Validating an Instrument to Measure the Trust Effect Towards Instagram Sellers
author_sort Din S.M.
title Developing and Validating an Instrument to Measure the Trust Effect Towards Instagram Sellers
title_short Developing and Validating an Instrument to Measure the Trust Effect Towards Instagram Sellers
title_full Developing and Validating an Instrument to Measure the Trust Effect Towards Instagram Sellers
title_fullStr Developing and Validating an Instrument to Measure the Trust Effect Towards Instagram Sellers
title_full_unstemmed Developing and Validating an Instrument to Measure the Trust Effect Towards Instagram Sellers
title_sort developing and validating an instrument to measure the trust effect towards instagram sellers
publisher Springer
publishDate 2023
_version_ 1806426373442502656