Service Quality of Bus Performance in Asia: A Systematic Literature Review and Conceptual Framework

conceptual framework; literature review; public transport; service quality; transportation policy; transportation system; urban transport; Asia

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Bibliographic Details
Main Authors: Bakar M.F.A., Norhisham S., Katman H.Y., Fai C.M., Azlan N.N.I.M., Samsudin N.S.S.
Other Authors: 57199742143
Format: Review
Published: MDPI 2023
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Institution: Universiti Tenaga Nasional

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