Intellectual capacity building in higher education: Quality assurance and management

• Main Author: Jani H.M.
• Other Authors: 13609136000
• Format: Conference paper
• Published: 2023
• Subjects: Higher Education; Intellectual Capacity Building; Total Quality Management; Information science; Learning systems; Quality assurance; Teaching; Total quality management; Continuous improvements; Education systems; Educational systems; Formative evaluation; Higher education; Higher learning; In-buildings; In-line; Intellectual capacity; Learning process; Mastery learning; PDCA cycles; Proper learning; Quality education; Total quality assurance; Traditional learning; Information management
• Institution: Universiti Tenaga Nasional

Total quality management (TQM) is a philosophy and a system for continuously improving the services and products offered to customers through ongoing refinements in response to continuous feedback. With regards to higher education, quality education needs to be emphasized in ensuring progressive int...