GA optimization-based BRB AI reasoning algorithm for determining the factors affecting customer churn for operators
Customer churn directly leads to the weakening of the economic efficiency of an operator and even the loss of its competitive advantage in the market share. The identification and prediction of customer churn in the era of interconnection has become more complex, as it not only is based on the analy...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2024
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| Online Access: | http://psasir.upm.edu.my/id/eprint/113372/1/113372.pdf http://psasir.upm.edu.my/id/eprint/113372/ https://linkinghub.elsevier.com/retrieve/pii/S2590291124001414 |
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| Institution: | Universiti Putra Malaysia |
| Language: | English |