Is a mobile phone a disruptive innovation in the workplace?
Extant literature on technology adoption in the workplace generally analyses a single technology, thereby preventing us from a comprehensive understanding about the use of multiple technologies at work. As the usage of mobile devices becomes ubiquitous, knowing how the use of multiple technologies i...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Universitas Gadjah Mada
2016
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| Online Access: | http://psasir.upm.edu.my/id/eprint/54625/1/Is%20a%20mobile%20phone%20a%20disruptive%20innovation%20in%20the%20workplace.pdf http://psasir.upm.edu.my/id/eprint/54625/ https://jurnal.ugm.ac.id/gamaijb/article/view/12571 |
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| Institution: | Universiti Putra Malaysia |
| Language: | English |
| Summary: | Extant literature on technology adoption in the workplace generally analyses a single technology, thereby preventing us from a comprehensive understanding about the use of multiple technologies at work. As the usage of mobile devices becomes ubiquitous, knowing how the use of multiple technologies influence individual and group-related tasks is becoming more critical. Therefore, the objective of this study is to understand how managers perform their duties and functions and what technologies are utilized. This study adopts a qualitative study design by conducting in-depth interviews with eight managers employed in the public sector. We found four categories of convergence of mobile and fixed technologies in the workplace: supplementary, complementary, high-degree of integration, and full integration. The technology convergence is mainly influenced by the nature of the managerial work. Most importantly, mobile device is yet a disruptive innovation in the workplace, although its full integration with the fixed technology can be promoted. |
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