Service Quality Assessment In Ecotourism Areas: The Case Of Tasik Kenyir Resort Management
In a recent debate to improve resorts management in ecotourism area, the suitability of customer satisfaction survey in order to improve the quality of service in the resorts and in the ecotourism has become an issue. The main purpose of the study is to measure the level of customer satisfaction wit...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2012
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| Subjects: | |
| Online Access: | http://eprints.usm.my/41790/1/FAIZ_ABD_RAHMAN.pdf http://eprints.usm.my/41790/ |
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| Institution: | Universiti Sains Malaysia |
| Language: | English |