Can an angry pedagogical agent enhance mental effort and learning performance in a multimedia learning environment?

Purpose This study aims to examine if a pedagogical agent’s expressed anger, when framed as a feedback cue, can enhance mental effort and learning performance in a multimedia learning environment than expressed happiness. Design/methodology/approach A between-subjects experiment was conducted i...

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Main Authors: Liew, Tze Wei, Tan, Su Mae, Kew, Si Na
Format: Article
Published: Emerald Publishing Limited 2022
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Online Access:http://eprints.utm.my/id/eprint/100436/
http://dx.doi.org/10.1108/ILS-09-2021-0079
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Institution: Universiti Teknologi Malaysia
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spelling my.utm.1004362023-06-08T08:11:16Z http://eprints.utm.my/id/eprint/100436/ Can an angry pedagogical agent enhance mental effort and learning performance in a multimedia learning environment? Liew, Tze Wei Tan, Su Mae Kew, Si Na P Philology. Linguistics Purpose This study aims to examine if a pedagogical agent’s expressed anger, when framed as a feedback cue, can enhance mental effort and learning performance in a multimedia learning environment than expressed happiness. Design/methodology/approach A between-subjects experiment was conducted in which learners engaged with a multimedia learning material that taught programming algorithms, featuring a pedagogical agent who expressed anger or happiness as a feedback cue in response to the learners’ prior performance. Learners completed a self-reported scale and post-test for measuring mental effort and learning performance, respectively. Findings Female learners reported higher mental effort and had better learning performance when the pedagogical agent expressed anger than happiness. Male learners reported marginally lower mental effort when the pedagogical agent expressed anger than happiness. Originality/value This study focuses on a pedagogical agent’s expressed emotion as social information to learners. Extending from research advocating a pedagogical agent’s positive emotional expression, this study highlights the potential benefits of a pedagogical agent’s negative emotional expression, such as anger, as a cue for learners to enhance learning effort and performance in a multimedia learning environment. Emerald Publishing Limited 2022 Article PeerReviewed Liew, Tze Wei and Tan, Su Mae and Kew, Si Na (2022) Can an angry pedagogical agent enhance mental effort and learning performance in a multimedia learning environment? Information and Learning Sciences, 123 (9-10). pp. 555-576. ISSN 2398-5348 http://dx.doi.org/10.1108/ILS-09-2021-0079 DOI: 10.1108/ILS-09-2021-0079
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
topic P Philology. Linguistics
spellingShingle P Philology. Linguistics
Liew, Tze Wei
Tan, Su Mae
Kew, Si Na
Can an angry pedagogical agent enhance mental effort and learning performance in a multimedia learning environment?
description Purpose This study aims to examine if a pedagogical agent’s expressed anger, when framed as a feedback cue, can enhance mental effort and learning performance in a multimedia learning environment than expressed happiness. Design/methodology/approach A between-subjects experiment was conducted in which learners engaged with a multimedia learning material that taught programming algorithms, featuring a pedagogical agent who expressed anger or happiness as a feedback cue in response to the learners’ prior performance. Learners completed a self-reported scale and post-test for measuring mental effort and learning performance, respectively. Findings Female learners reported higher mental effort and had better learning performance when the pedagogical agent expressed anger than happiness. Male learners reported marginally lower mental effort when the pedagogical agent expressed anger than happiness. Originality/value This study focuses on a pedagogical agent’s expressed emotion as social information to learners. Extending from research advocating a pedagogical agent’s positive emotional expression, this study highlights the potential benefits of a pedagogical agent’s negative emotional expression, such as anger, as a cue for learners to enhance learning effort and performance in a multimedia learning environment.
format Article
author Liew, Tze Wei
Tan, Su Mae
Kew, Si Na
author_facet Liew, Tze Wei
Tan, Su Mae
Kew, Si Na
author_sort Liew, Tze Wei
title Can an angry pedagogical agent enhance mental effort and learning performance in a multimedia learning environment?
title_short Can an angry pedagogical agent enhance mental effort and learning performance in a multimedia learning environment?
title_full Can an angry pedagogical agent enhance mental effort and learning performance in a multimedia learning environment?
title_fullStr Can an angry pedagogical agent enhance mental effort and learning performance in a multimedia learning environment?
title_full_unstemmed Can an angry pedagogical agent enhance mental effort and learning performance in a multimedia learning environment?
title_sort can an angry pedagogical agent enhance mental effort and learning performance in a multimedia learning environment?
publisher Emerald Publishing Limited
publishDate 2022
url http://eprints.utm.my/id/eprint/100436/
http://dx.doi.org/10.1108/ILS-09-2021-0079
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