The effect of value innovation in the superior performance and sustainable growth of telecommunications sector: mediation effect of customer satisfaction and loyalty

The effect of value innovation in the superior performance and sustainable growth of telecommunications sector: mediation effect of customer satisfaction and loyalty

The telecommunications industry has recognized innovation as the key to growth and survival. Globalization, liberalization, and privatization, the terms most commonly associated with this sector, have resulted in fierce competition, making it more difficult for telecommunications firms to increase t...

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Main Authors: Hajar, Mohammed A., Alkahtani, Ammar Ahmed, Ibrahim, Daing Nasir, Al-Sharafi, Mohammed A., Alkawsi, Gamal, Iahad, Noorminshah A., Darun, Mohd. Ridzuan, Tiong, Sieh Kiong
Format: Article
Language:English
Published: MDPI 2022
Subjects:
HD Industries. Land use. Labor
Online Access:http://eprints.utm.my/104330/1/NoorminshahAIahad2022_TheEffectofValueInnovationintheSuperior.pdf
http://eprints.utm.my/104330/
http://dx.doi.org/10.3390/su14106342
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Institution: Universiti Teknologi Malaysia
Language: English

Internet

http://eprints.utm.my/104330/1/NoorminshahAIahad2022_TheEffectofValueInnovationintheSuperior.pdf
http://eprints.utm.my/104330/
http://dx.doi.org/10.3390/su14106342

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